PRIVACY POLICY
Micromagi Systems (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website micromagisystems.com. We recognize the importance of data privacy and are dedicated to processing your personal data fairly, lawfully, and transparently in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).
1. OUR COMMITMENT TO YOUR PRIVACY
Your privacy is of paramount importance to us. We are committed to maintaining the confidentiality and integrity of your personal data and handling it with the utmost care and responsibility. We implement robust privacy and security practices as part of our broader compliance and ethical standards.
2. SCOPE OF THIS POLICY AND OUR ROLE AS DATA CONTROLLER
This Privacy Policy applies to all processing activities concerning personal data collected through micromagisystems.com and associated digital interactions such as customer support, email communications, and account management. For the purposes of EU and UK data protection legislation, Micromagi Systems is the “data controller,” which means we determine the purposes and means of processing personal data.
By using our website, you acknowledge the collection and use of your data in accordance with this Policy.
3. CATEGORIES OF DATA WE PROCESS
We may collect and process the following categories of personal data:
a. Usage Data: Information about how you use our website, including IP address, browser type, time zone setting, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data.
b. Account Data: Personal identifiers such as full name, mailing address, email address, and telephone number provided when creating an account or submitting information on our website.
c. Profile Data: Data related to your user account such as preferences, purchase history, browsing behavior, saved settings, and interests.
d. Communication Data: Records of interactions between you and our customer service or support teams, including the content of inquiries, complaints, and responses.
e. Technical Data: Device and system-level data collected during your interaction with our website, including hardware identifiers, screen resolution, session ID, and associated device configurations.
f. Transaction Data: Details of payments made to or from you, along with delivery and order fulfillment information where you interact with commercial elements of our site.
g. Preference Data: Data illustrating your expressed consents, opt-ins or opt-outs for marketing communications, events, and interest in specific products or services.
4. LEGAL BASES FOR PROCESSING YOUR DATA
Our data processing activities are based on one or more of the following legal grounds:
– Legitimate Interests: Where processing is necessary for our interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., fraud prevention, improving site usability).
– Performance of a Contract: Where processing is necessary to fulfill a contract with you or to take steps requested by you prior to entering into a contract.
– Consent: When you have provided your explicit consent for a specific purpose, such as subscribing to newsletters or accepting cookies.
– Legal Obligation: Where we are required to process your information to comply with applicable laws or regulatory obligations.
5. YOUR RIGHTS UNDER APPLICABLE PRIVACY LAWS
Subject to the conditions and exceptions under applicable legislation, and depending on your jurisdiction, you may have the following rights:
– Right of Access – To receive confirmation as to whether or not we process your personal data, and if so, obtain a copy of the data and related information.
– Right to Rectification – To request correction of inaccurate or incomplete personal data we hold about you.
– Right to Erasure – To request deletion of your personal data in certain circumstances (commonly known as the “right to be forgotten”).
– Right to Restrict Processing – To restrict the processing of your personal data in certain cases.
– Right to Data Portability – To receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object – To object to data processing carried out based on legitimate interests or direct marketing.
You may exercise any of these rights by contacting us at [email protected]. We will respond to your request in accordance with applicable legal frameworks.
6. SECURITY MEASURES
We adopt industry-recognized physical, technical, and administrative safeguards to protect your personal data, including:
– Data encryption in transit over secure protocols (e.g., HTTPS/SSL)
– Access controls, logical permissions, and user authentication systems
– Regular security audits, malware detection, and intrusion prevention mechanisms
– Data backup routines and system recovery plans
– Staff training and awareness programs to promote data protection best practices
Though we strive to use commercially acceptable methods to protect your information, no method of transmission or storage is 100% secure. Accordingly, we cannot guarantee absolute security.
7. INTERNATIONAL DATA TRANSFERS
As Micromagi Systems may process and store data using cloud and technical infrastructure located in various jurisdictions, we ensure that international data transfers comply with applicable legal requirements. Where data is transferred outside the European Economic Area (EEA), we rely on Standard Contractual Clauses or other approved transfer mechanisms that provide adequate safeguards as defined under GDPR.
Users in California or other regions outside the EEA retain all corresponding rights subject to local applicability under the CCPA and similar regulations.
8. DATA RETENTION
We retain personal data only for as long as is necessary for the purposes described in this Privacy Policy or as required by applicable law. The criteria we use to determine retention periods include:
– Usage Data: Up to 24 months from collection
– Account and Profile Data: As long as you maintain an account, and up to 5 years thereafter to comply with legal obligations
– Transaction Data: Retained in accordance with tax/lawful accounting requirements, typically 6 to 10 years
– Communication Data: Retained for 3 years for support history purposes
– Preference Data: Retained until consent is withdrawn or as required by law
Upon expiration of applicable retention periods, data will be securely deleted or anonymized.
9. COOKIE POLICY
We use cookies and similar tracking technologies on micromagisystems.com to enhance your browsing experience and allow us to analyze usage patterns. Cookies fall into the following categories:
– Essential Cookies: Required for site functionality, such as login, navigation, and page security.
– Functional Cookies: Enable personalization of content and remembering of preferences.
– Analytics Cookies: Help us understand how visitors interact with the site through anonymized statistics.
– Performance Cookies: Monitor performance to identify issues and improve overall site responsiveness.
We do not use cookies for intrusive profiling or unauthorized tracking.
10. COOKIE MANAGEMENT & COMPLIANCE
You have the right to manage your cookie preferences. On your first visit to micromagisystems.com, you will be presented with a consent banner. You may choose to:
– Accept all cookies
– Reject non-essential cookies
– Customize your preferences via our cookie management settings
You may also change your settings at any time through the cookie settings link on our website or by adjusting browser preferences. We comply with the requirements under the GDPR and CCPA regarding prior consent, opt-out options, and transparency.
11. CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will delete the data immediately. If you believe we may have collected such data, please contact us at [email protected].
12. POLICY UPDATES & USER NOTIFICATIONS
This Privacy Policy may be revised periodically to reflect changes in legal or regulatory obligations, our practices, or services. Any updates will be posted on micromagisystems.com with appropriate prominence. Continued use of the website following updates signifies your acceptance of the revised Policy. We may also provide direct notifications of material policy changes via email where appropriate.
13. CONTACTING US
If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights over your personal data, please contact us via:
Email: [email protected]
We are committed to full compliance with applicable data protection laws and to responding diligently to your privacy-related inquiries.
Micromagi Systems takes the privacy, security, and transparency of your data seriously. If you have any concerns or wish to make a formal complaint, contact us directly at [email protected].